How it works
Live on your store in three steps
No developers, no theme edits. The agent arrives as a Shopify app embed you switch on like any other.
Install
Install the app on your Shopify store and approve read-only access to your products. It takes under a minute.
Switch it on
Turn on the WerkX AI - Sales/Service Agent embed in your theme editor, then set its name, greeting, colour and voice.
Shoppers talk
Shoppers tap the button and speak or type. Callers ring your number. Both reach the same agent.
Features
Everything a good shop assistant does
It knows every product, size and price in your catalog, and it acts on the shopper's real cart.
Voice and chat
Voice to voice, or text to text. Shoppers choose, and can switch at any time.
Your phone line
A phone number answered by the same agent, with the same catalog, cart and memory.
Real cart actions
Adds the right size and colour, changes quantities and applies discount codes on the shopper's own cart.
Checkout links
Opens checkout on the website. On a call it asks: text or email? Payment always stays on Shopify.
Remembers shoppers
Conversations are kept for seven days, so returning shoppers and callers pick up where they left off.
Interrupt any time
Talk over it and it stops at once, then answers what you just said, like a person would.
Under the hood
Jev decides. The language model only writes.
Every turn runs the same pipeline on the web and on the phone. A fast decision model picks what each turn needs, so no answer waits for a language model to choose a tool.
- HearDeepgram Fluxspeech to text and the end of the turn
- DecideJevintent, product, size and cart line in ≈0.25 s
- Writegpt-oss-120bthe reply, with a tools model when Jev is unsure
- SpeakElevenLabs Flashstreamed speech, sentence by sentence
- ActShopifycart changes and checkout
Built to be trusted
Your store stays yours
Put a salesperson on every page.
Install it on your store now and talk to it in the next minute.